Iin Supriyatin: Over Service Vs Ultimate Service || Podca...

What this episode covers

Sevice dalam bisnis merupakan kegiatan yang bertujuan untuk memenuhi kebutuhan atau keinginan pelanggan. Hal ini menjadi sangat penting karena sebuah kualitas layanan yang diberikan dapat memiliki dampak besar terhadap kepuasan pelanggan yang berujung meningkatkan penjualan. Oleh karena itu, para perusahaan perlu untuk memberikan layanan yang baik dan tepat atau ultimate service guna membangun hubungan yang positif dengan pelanggan. Jangan juga terlalu memberikan layanan berlebihan atau over service yang malah akan membuat pelanggan tidak nyaman. Seperti apa layanan atau service yang baik untuk para pelanggan? Simak penjelasan dari Iin Supriyatin selaku Ultimate Service Expert, Book Author, And CEO Sahabat Layanan Indonesia berikut. -- Instagram: https://www.instagram.com/smartfm959 Facebook: http://www.facebook.com/radiosmartfm Twitter: https://www.twitter.com/radiosmartfm TikTok: https://www.tiktok.com/@radiosmartfm959 Saran dan kolaborasi: [email protected]

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How long is this episode of Smart Inspiration?

This episode is 10 minutes long.

When was this Smart Inspiration episode published?

This episode was published on January 4, 2024.

What is this episode about?

Sevice dalam bisnis merupakan kegiatan yang bertujuan untuk memenuhi kebutuhan atau keinginan pelanggan. Hal ini menjadi sangat penting karena sebuah kualitas layanan yang diberikan dapat memiliki dampak besar terhadap kepuasan pelanggan yang...

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