iLead, pt. 6: Communicating Value

Pastor Steve Flores, Reta Russell and Pam Harrell deliver this talk about their experience learning about customer service from the Ritz-Carlton hotel chain. What does this hotel have to teach us about communicating value to the people we encounter every day?

Episode metadata supplied by the publisher feed · Published Feb 17, 2009

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iLead, pt. 6: Communicating Value

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iLEAD | Misti Blue is where strategy meets soul. Misti Green Hosted by Misti Green, this podcast explores leadership, resilience, systems, faith, and the human side of growth. Through honest conversations and reflective storytelling, each episode is designed to strengthen leaders, restore perspective, and help people move forward with courage, clarity, and purpose.

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