"I'll never buy from them again!"
from Expensive Lessons Hosted by Conseq Group
In this week's episode, Abi talks about the 'nightmare' he had when recently buying a new pair of clippers and we use that to illustrate some the lessons that we've learned from poor customer service experiences. We discuss the difference between sales and marketing , our customer service pet peeves, the importance of customer retention and a whole lot more.
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How long is this episode of Expensive Lessons?
This episode is 1 hour and 16 minutes long.
When was this Expensive Lessons episode published?
This episode was published on September 6, 2020.
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Yes. Use the download control on the episode player to save the publisher-provided media file.