I'm Sorry, Rob, I'm Afraid I Can't Do That featuring Carlos Kemeny

In the 1968 film, 2001: A Space Odyssey, we were introduced to HAL 9000, a supercomputer with advanced AI who decided the mission was more important than the lives of his human crew. 16 years later, in The Terminator, we were introduced to Skynet, an AI developed by Cyberdyne Systems that began seeing humanity as a threat to its existence and triggered a nuclear holocaust that would forever change the earth and its inhabitants. These two seminal films, nearly a generation apart, engendered a distrust of AI in successive generations that are now grappling with how much to trust AI in their everyday lives. Today I visit with Carlos Kemeny who has a passion for data and how people use data to make decisions. This week on Next in Queue, we discuss: · The progression of the adoption of AI · What decisions people are willing to put in the hands of AI · The best way for humans and AI to work together · CX situations where AI will only make things worse · The reasons people often don’t trust data Connect with Carlos on LinkedIn – https://www.linkedin.com/in/kemenyc/ Take part in the Decision-Making study – https://research.drumcv.com/aistudy1/ Music courtesy of Big Red Horse – https://bigredhorseband.com/ Brought to you by Happitu – https://happitu.com/