Implementing a developer portal | Karl Haworth (American Airlines)

Karl’s team at American Airlines were early adopters of Backstage, and in this episode he shares their journey of implementing and rolling out a developer portal. He also describes two of the extensions his team has built for their portal. Discussion points:(1:24) Where the idea of building a developer portal came from(7:24) What the developer experience looked like before the portal (10:41) Initiating the project(14:16) The decision to choose Backstage (16:28) The V1 scope for the portal (19:14) Getting adoption for the portal(23:35) Defining success for the portal’s adoption (28:04) The ideal state for how developers will use the portal(30:56) Who should or shouldn’t invest in building a developer portal (33:14) Custom extensions Karl’s team has developed for their portal(37:46) What’s difficult about developing a new plugin for the backstage platform‍Mentions and links:Follow Karl on LinkedInThe Runway platform at American Airlines Read more on the engineering blog from American Airlines