Improving an eCommerce fulfilment platform (Ship It! #49)

Alex Sims, a Senior Software Engineer at James & James, an eCommerce fulfilment company, reached out to us about the Kaizen story of the third-party logistics (3PL) platform that he has been involved with for several years now. The system delivered 16 millions of orders in 10 years, and 4.5 million in the last year alone. All the numbers are going up, and there is only so much that a single PHP monolith deployed as VM images can handle. So how do you even start thinking about the architectural improvements, and inspire everyone involved to move towards better? We encourage you to look at the architectural diagrams in the show notes, especially the 10 year roadmap, and ask Alex for a blog post follow-up. While today's episode was a good conversation starter, there is a lot that we did not have time to cover.