Improving Care Between Clinic Visits: A Sustainable Model for Remote Patient Monitoring

In this episode, CANCER BUZZ speaks with Lauren Hughes, RN, director of infusion services at Highlands Oncology about her program's receipt of a 2025 ACCC Innovator Award. Highlands Oncology's innovation, Improving Care Between Clinic Visits: A Sustainable Model for Remote Patient Monitoring, ensures continuous support and symptom management for patients between clinic visits. An early contributor to real-world evidence on the impact of remote patient monitoring, Hughes will discuss how Highlands Oncology significantly reduced emergency department visits and hospitalizations while increasing treatment adherence and patient engagement.     Lauren Hughes, RN Director of Infusion Services Highlands Oncology Fayetteville, Arkansas   "[Patients] like the ease and simplicity of being able to pick up [their] phone, go to an app, and send a quick message...We've heard time and time again [from patients that even though] it's an app...it still feels personal. They feel like they're being checked on and cared for when they're on site...and after hours." - Lauren Hughes   This podcast is part of a special series featuring the 2025 ACCC Innovator Award winners. For a deeper dive into this topic and other content that will help your team reimagine how care is delivered at your cancer program or practice, register today for the ACCC 42nd National Oncology Conference, October 15-17 in Denver, Colorado.   Resources: Technology-Enabled Assessments Support Remote Care of Oncology Patients and Improve the Care Team Experience Remote Patient Monitoring: The New Frontier in Telemedicine Opportunities Ochsner Chemotherapy Care Companion: Improving Outcomes through Digital Medicine ePROs: Lighting the Way to Improved Outcomes Efficiency and Patient Experience