Improving Customer Experience by Overcoming Ethnocentric Customercentricity
from Improving Customer Experience Hosted by Lynn Hunsaker
How to keep outside-in focus and customer-centric motives for customer experience improvement. From the blog Customer Experience Optimization:. (4:07) - Sign-up for ClearAction Newsletter.
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How long is this episode of Improving Customer Experience?
This episode is 4 minutes long.
When was this Improving Customer Experience episode published?
This episode was published on January 6, 2009.
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