Improving Customer Journeys in Regulated Industries: A Behavioural Approach, Phil Courtenay, Humans and Money (#11)

from Regulated Digital · host Sam Kendall, Mailock by Beyond Encryption

We spoke with Philip Courtney, founder of Humans and Money, to find out why people often fail to take the right actions with money—and how businesses can help.Phil specialises in investor psychology, having worked in the financial sector before launching the consultancy.He’s just completed a PhD on people’s attitudes to money and, in his words, he’s a bit of a “nerd” when it comes to financial decisions.Learn more on our website.

Episode metadata supplied by the publisher feed · Published Jan 10, 2025

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Improving Customer Journeys in Regulated Industries: A Behavioural Approach, Phil Courtenay, Humans and Money (#11)

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