Improving Employee Engagement and Retention Through Analytics

Improving Employee Engagement and Retention Through Analytics Hosts: Steve Boese and Trish Steed Guest: Curtis Forbes, Founder & CEO at MustardHub Summary In this episode of the At Work in America show, hosts Steve Boese and Trish Steed welcome Curtis Forbes, founder and CEO of MustardHub, to discuss the critical issues of employee retention and engagement, particularly in small to mid-sized businesses. Curtis shares his unique journey from a music background to creating a workforce engagement platform aimed at reducing turnover and strengthening company culture. The conversation looks at the challenges of identifying turnover issues, the costs associated with employee disengagement, and the importance of predictive analytics in understanding employee behavior. They emphasize the role of technology in making company culture visible and the necessity of building habits that reinforce organizational values. The episode concludes with insights on MustardHub's freemium model, making it accessible for small businesses to enhance their employee engagement strategies. Chapters 01:07 Understanding Employee Retention and Engagement 09:04 Identifying and Addressing Turnover Challenges 11:52 The Importance of Predictive Analytics in Retention 16:36 Building a Culture of Engagement 21:38 A Solution for Small Businesses 28:32 Freemium Model and Accessibility of MustardHub 33:28 Conclusion and Final Thoughts Thank you for your continued support of the show and subscribe wherever you get your podcasts! The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage. Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report. Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year. Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com