Improving the Patient Billing Experience: ChristianaCare
from Advancing Health
Hospitals across the country are re-designing their billing process to improve the patient experience. The AHA will share resources designed to help hospitals to implement the AHA Patient Billing Guidelines. In this Members in Action podcast series, Julia Resnick, director of Strategic Initiatives at the AHA is speaking to Rob McMurray, Chief Financial Officer of ChristianaCare in Delaware. They will discuss how ChristianaCare is tailoring their billing approach to better meet the needs of their patients.
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How long is this episode of Advancing Health?
This episode is 18 minutes long.
When was this Advancing Health episode published?
This episode was published on November 29, 2021.
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