EPISODE · Feb 7, 2021 · 32 MIN
Improving your association’s members experience
from TALKING NUMBERS with Paul Jansz · host The Professional Partners
CPA Australia's Head of Public Practice, Keddie Waller, explain the growing importance of getting members engaged. Member experience is how someone sees, uses, and interacts with your association. Listen to this podcast to hear more on how CPA Australia make their member's experience as positive as possible from the second they join onward
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