In conversation with Cat Little, Civil Service Chief Operating Officer

The government has set out its intention to support the civil service with the necessary tools to deliver for the public. As the IfG has argued, reforms to improve the capability of the civil service are needed – particularly in a tight fiscal situation where efficient and effective government is essential. We believe there are a variety of areas for attention. These include reducing staff churn, improving external recruitment, and seizing the opportunities of new technology. How is the civil service planning to address these questions while supporting the government’s agenda and delivering the prime minister’s promise to build a ‘government of service’? How can issues, like pay and lower morale, be addressed? And what will the civil service look like in 2030? We were delighted to host Cat Little, Civil Service Chief Operating Officer and Cabinet Office Permanent Secretary, to discuss these questions and more. She was in conversation with IfG Director and CEO Dr Hannah White.