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In conversation with . . . . Steve Lewis episode artwork

May 19, 2020 21 min

In conversation with . . . . Steve Lewis

from Verint - In conversation with........ Hosted by Martyn Riddle, Steve Lewis

In episode 3 of the series, we chat with Stephen Lewis, Chief Digital Officer at the next-generation BPO organisation Probe. Steve gives his thoughts on how the Covid19 situation has accelerated the digital transformation plans of many customer service organisations and explores how the expectations of consumers have changed during the lockdowns. As an added bonus, his lockdown music selection should put a smile on your face.

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In conversation with . . . . Steve Lewis

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This episode was published on May 19, 2020.

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