In Focus: How Australia's biggest bank is working with brokers

With an updated broker strategy underway, Australia's largest mortgage lender is now targeting partnerships with 'high-quality, highly productive' brokers to provide a tailored service to better support their clients. But what does that actually entail? In this today's episode of In Focus, sponsored by the Commonwealth Bank of Australia, host Annie Kane welcomes national broker sales lead Michael Piper to dive into how the major bank is leveraging technology, tiering support, and evolving its lending policies to help brokers navigate increasingly complex borrower scenarios and scale their businesses. Tune in to find out: Why CBA thinks brokers will thrive as client needs become more complex. What the bank's three-tiered support system for brokers entails. How digitisation is helping brokers proactively manage client portfolios. And much more! Disclaimer: Applications for credit are subject to credit approval, satisfactory security, and minimum deposit requirements. Conditions apply to all loan options. Full terms and conditions will be set out in our loan offer if an offer is made. Interest rates are subject to change.