In Focus: How brokers can build resilience in their businesses

Darren Cantor, managing director of Mortgage Advice Bureau, joins host Annie Kane to outline how brokers can build value in their broking businesses outside of trail, what brokers can learn from the UK broking industry, and why he thinks brokers will take up a growing share of mortgage flows. Building on his session from the Business Accelerator Program, Darren outlines the ways brokers can diversify to offer more solutions to their clients, and pulls on MAB's experience of running a leading UK brokerage brand to reveal why consumers value it. He also shares: - How a deeper relationship with customers could fulfil the royal commission report recommendations - Why home loan protection and insurance is a no-brainer - What UK brokers do really well and how Australian brokers can learn from them