In Focus: How brokers can navigate the 'rocky' economic horizon

This year has already been one of major economic upheaval, with more disruption expected to come later this year. We catch up with NAB to find out what brokers and borrowers can expect in the months ahead. Fresh off the 13th annual Better Business Summit roadshow, host Annie Kane and NAB's executive of broker distribution, Adam Brown, unpack how a confluence of global conflict, persistent inflation, and artificial intelligence is reshaping the broker channel. In this episode of In Focus, sponsored by National Australia Bank, the duo discuss what the economic environment looks like moving forward, from the "multi-speed" property markets of Western Australia and Victoria, the rise of mass affluent banking, and what's in store for the financial year ahead. Tune in to find out: Why broker sentiment varies wildly across the country. Why this round of rate hikes is hitting harder. Why the rise of AI-generated documentation requires a new level of "radical curiosity" from brokers. How NAB is updating its retail and broker offerings. And much more!