In Focus: Scaling your brokerage through strategic outsourcing

As mortgage brokers look to transition from sole traders to small businesses, many are turning to offshore support to free up their time for high-value client engagement and sustainable growth. In this episode of In Focus, sponsored by VA Platinum, Annie Kane sits down with Kate Garrett, director of Littlespring Finance, to explore her journey of doubling her business volume through strategic outsourcing. Together, they discuss the practicalities of embedding a virtual assistant (VA) into a brokerage and the mental clarity that comes with having a trusted support team. Tune in to learn: How utilising full-time offshore support can provide the momentum needed to manage exponential growth. Why investing time in initial training is critical for long-term success and trust. The impact of outsourcing on a broker's wellbeing during high-capacity periods. And much more!