In Good Company with Constantia – Episode 3: Recruitment, Retention & Leading with Heart with James Fowler

In this episode of In Good Company with Constantia, Emily Whitehurst sits down with James Fowler, Chief Executive of Leaders in Care, to explore one of the biggest challenges facing the health and social care sector today: attracting, retaining and developing great people. Drawing on his experience building a values-led recruitment business, James shares his insights on what truly drives employee loyalty, why culture starts at the top, and how small acts of appreciation can have a lasting impact on engagement and retention. Together, they discuss: The current recruitment landscape across health and social care How economic pressures and workforce challenges are affecting providers Why organisations must move beyond salary alone to attract and retain talent The importance of developing and promoting people from within How leaders set the culture and "the weather" of an organisation The role of emotional intelligence in modern leadership Why listening to employees is more important than ever Practical ways organisations can make people feel valued without significant cost This conversation is packed with honest reflections, practical leadership advice and real-world examples of how organisations can create workplaces where people feel seen, heard and appreciated. Whether you're a care home manager, executive leader, HR professional or someone passionate about building positive workplace cultures, this episode offers valuable insights into creating organisations where people genuinely want to stay and grow. Guest: James Fowler, Chief Executive, Leaders in Care Listen now and discover why the future of care belongs to organisations that put people first.