In The Age of Virtual Law: What Lawyers Can and Should Be Doing to Protect Client Information

As more firms are going virtual increased risks pose a threat to privacy security. When it comes to technology we as lawyers can tend to be laggards, but this can come at a cost that we can’t afford. In this episode Heinan and I discuss the importance of staying abreast technological advances necessary to preserve the privacy of client information in a virtual era and the challenges law firm owners face when it comes to these changes.  In this episode, Heinan and I discuss: The exponential growth of technology The emergence of AI (Artificial Intelligence) Staying technologically current to compete and provide exceptional customer service Using technology for risk mitigation Using AI for transcription Managing how you house your data and your clients’ data. Overcoming the obstacle that is fear of change Adapting to practice management systems The myth of the paperless office The importance of training and leading by example A way to benchmark technology use called the Technology Operational Maturity Level (Self) Assessment, included in Heinan’s book The importance of choosing an IT firm that understands your business and what you need technology to do for you