Inbox Insights: the angry folder

Gen Squeeze's podcast is called Hard Truths, because we know our research and ideas aren't always popular. Sometimes we even make people mad. In this episode Umair Muhammad talks with Dr. Paul Kershaw and Andrea Long about recent messages Gen Squeeze has received -- some angry, some not. We hope this discussion offers insights into the problems we tackle and our approach to solving them. We also want to learn from our mistakes and believe we can do our work better when we listen and respond to criticism.  Full transcript