Inclusion in action: Sam Innes on the power of inclusive hiring in hospitality

In this episode we speak to Sam Innes, Food and Beverage assistant at The Waldorf Hilton. Sam spoke about how the Down's Syndrome Association Workfit programme helped connect him to his dream workplace, how he has developed confidence and communication skills while embracing the fast-paced world of guest service in his role, the benefits that inclusive hiring can bring to hospitality teams and his recent experience of speaking on the world stage at the UN raising awareness for inclusivity. This episode is also brought to you by Howden, the global insurance broker. Whether you run a boutique hotel, independent B&B, or international hotel group, there are 101 reasons why Howden’s great for you. From tailored policies to true peace of mind, Howden is here to back your business every step of the way, so you can focus on what matters most: delivering exceptional guest experiences.