Inclusive design as a catalyst for real change (with Christina Mallon from Microsoft)

Christina Mallon, head of inclusive design at Microsoft, brings deep expertise in creating products and experiences that work for everyone. In this episode, she joins Nathan to discuss how inclusive design fuels innovation and why brands must move beyond surface-level accessibility. Christina also shares her personal journey navigating both physical and cognitive disabilities in the workplace — and how those experiences have shaped her approach to designing with empathy, intention, and impact.Timestamps (04:47) Christina’s personal experience with visible and invisible disabilities(08:17) What real disability inclusion looks like(15:05) How co-design leads to meaningful inclusion(19:13) Supporting neurodivergent women in the workplace with AI toolsFor a transcript and more resources, visit Minds at Work on Understood.org. You can also email us at [email protected]. Understood.org is a nonprofit organization dedicated to empowering people with learning and thinking differences, like ADHD and dyslexia. If you want to help us continue this work, donate at understood.org/give. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.