Incorporating Empathy in the Workforce
from Advancing Health
In this AHA Advancing Health podcast, Julia Resnick, senior program manager for the AHA’s The Value Initiative, and Steve Bovey, quality supervisor for the Empathy in Action program at Adventist Health Castle in Kailua, Hawaii, talk about the program that teaches staff and volunteers listening skills and empathetic approaches to engaging with patients, families and colleagues.
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Frequently asked questions
How long is this episode of Advancing Health?
This episode is 20 minutes long.
When was this Advancing Health episode published?
This episode was published on October 16, 2019.
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