Increasing Customer Lifetime Value in Financial Services

Episode 1 of the Expert Insights podcast, hosted by Total Expert, titled "Increasing Customer Lifetime Value in Financial Services" was published on January 9, 2024 and runs 21 minutes.

January 9, 2024 ·21m · Expert Insights

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Summary

Total Expert Founder & CEO Joe Well, Chief Lending Officer Da Catinella, and General Manager of Banking James White came together to discuss how shifts in the market as we enter 2024 will impact both financial institutions and the consumers they serve. With rates expected to drop throughout the year, new opportunities and new challenges will present themselves. So the question becomes: how do lenders, loan officers, bankers, and other financial services professionals leverage technology l...

Episode Description

Total Expert Founder & CEO Joe Well, Chief Lending Officer Da Catinella, and General Manager of Banking James White came together to discuss how shifts in the market as we enter 2024 will impact both financial institutions and the consumers they serve.
With rates expected to drop throughout the year, new opportunities and new challenges will present themselves. So the question becomes: how do lenders, loan officers, bankers, and other financial services professionals leverage technology like Total Expert to identify high-quality opportunities, proactively engage customers, build relationships, and maximize the lifetime value of those relationships?
Visit TotalExpert.com/customer-intelligence to learn more.

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