Increasing Income: What Are The Metrics That Matter with Alon Preiskel and Derek Turner [CPD Available]

UK Dentists: Collect your verifiable CPD for this episode here >>> https://courses.dentistswhoinvest.com/smart-money-members-club———————————————————————Your diary can look busy while your practice quietly leaks patients, underprices key treatments, and runs on a profit margin you never meant to accept. We sit down with Derek Turner and Alon Preiskel from Collaborate Dental to pin down the metrics that actually move the needle for dental practice profitability, whether you’re a principal, an associate, or planning to buy a practice soon. We start with a counter-intuitive truth: the biggest growth lever is often not new patient acquisition but how well you manage existing patients. We talk active vs lapsed patients, recalls, forward bookings, and why the front-of-house team is the engine room for retention. From there we move into production per hour and chair value, including how diary utilisation and appointment mix can stabilise cash flow instead of creating a revenue rollercoaster. Then we get blunt about treatment profitability. Competitor pricing is a weak compass if your operating costs differ. We unpack the real cost stack behind each treatment, how to protect operating profit, and the crucial difference between a measured loss leader and an accidental loss maker. We also discuss why pulling data from your PMS is only the start, and how combining clinical, finance, HR, and marketing numbers in a clear dashboard helps you make faster, calmer decisions. If you want more control over your numbers and more confidence in your next move, listen now, then subscribe, share the episode with a practice owner friend, and leave a review with the one KPI you’re going to track first.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us Fan Mail