IndiCast #25 - World of Dabbawala

When it comes to supply chain, only God can beat em. But, we couldnt interview God. So, we spoke to the second in command, Mr. Raghunath Medghe, the President of the Dabbawala Association, Mumbai. Following is an excerpt from an article from the Forbes Magazine: Mumbai's "tiffinwallahs" have achieved a level of service to which Western businesses can only aspire. "Efficient organization" is not the first thought that comes to mind in India, but when the profit motive is given free rein, anything is possible. To appreciate Indian efficiency at its best, watch the tiffinwallahs at work.