Industry Insight: From cost savings to lead gen: What can AI agents do?

AI agents are moving fast — but scaling them across your business? That’s the real challenge. Christopher Conolly, Director of Solutions Engineering, APJ Communications Business at Twilio, shares insight into how businesses are moving beyond chatbots to deploy AI agents that can act, reason, and scale.  Dive into what’s driving adoption across Southeast Asia, and why scaling automation takes more than just smart tech. Learn about the practical examples of agentic AI in action, from streamlining customer service to optimising logistics and sales workflows. Tune in to Industry Insight and find out what it really takes to move from pilot to production — and why the next wave of AI will be about impact at scale.See omnystudio.com/listener for privacy information.