Influence Behaviors That Build Trust — And Those That Quietly Break It

Trust isn’t built in grand moments — it’s built in the small influence behaviors leaders use every day.In this month’s episode of The Power of Influence: Leadership in Action, Paulette J. Sterling breaks down the 11 influence behaviors identified by Yukl & Falbe — and reveals which ones strengthen commitment…and which ones quietly erode it.You’ll hear:• A real Caribbean leadership case study showing two managers, same change —opposite outcomes• The influence behaviors that build trust, psychological safety, and long‑term performance• The behaviors that create resistance, disengagement, and silent pushback• How your team interprets your influence as the organization’s voice• Three practical shifts you can make this month to increase buy‑in and reduce resistanceIf you lead people — this episode will change the way you communicate, motivate, and move your team.Reflection Question:What influence behavior did you use most this week — and what impact did it have?Share your insight on LinkedIn using #InfluenceInAction.Resources:• Join the Legacy Impact Circle at https://www.sterlingbusinessmanagement.com/memberships for deeper tools, bonus episodes, and leadership resources. • Leadership Clarity Intensive (FREE 15-minute session) at https://scheduler.zoom.us/sterling-business-management/free-15-minute-leadership-clarity-intensive• Follow Paulette on LinkedIn at https://www.linkedin.com/in/paulettejsterling5/------------------------------------------------------------------------------------- leadership influence behaviors how to build trust as a leader managerial influence strategies organizational commitment tools leadership communication skills rational persuasion vs pressure psychological safety leadership Caribbean leadership development employee engagement strategies leadership podcast for managers influence without authority trust building leadership habits--------------------------------------------------------------------------------------LeadershipManagementPersonal DevelopmentBusinessOrganizational PsychologyCommunication SkillsWorkplace CultureEmotional IntelligenceCoachingProfessional Growth