Ingrid Cronin- Knight - Country manager, MYOB

Ingrid is a contemporary leader who is constantly evolving and analysing what kind of leader she wants to be, and has adopted a much more collaborative approach to when she first joined MYOB. Moving away from the notion of "leading the team out to battle" to learning the power of influence, Ingrid has a strong moral compass and one that is intent on ethical alignments. With considerable research undertaken this year, MYOB understands small business, their mindsets and what SMB's need to enable themselves to survive, thrive and move forward. Knowing that drastic innovation, investment in technology and to be courageously authentic have been on many to do lists for years, 2020 shone a sharp light to step up on all of these levels, to keep the ship afloat. We love her advice - "Ask the Questions that most people don't ask. Ask the questions that everyone wants to know, but too afraid to and have the courage to hear the answer."