Innovating Healthcare with Sunoh.ai

Discover how Sunoh.ai turned long clinic days into normal workweeks, cut scribe spending by 90 percent, and strengthened patient follow-through at MSA Dallas. Recorded live at the 2025 eClinicalWorksÒ and healowÒ National Conference in Orlando, host Dhruv Bhasin sat down with Chad Erickson of MSA Dallas as he shared practical wins from ambient listening in the exam room.   Here's the story: One seasoned provider replaced a full-time human scribe with Sunoh.ai and saw immediate savings of nearly 90 percent. With updates arriving roughly every seven weeks, the system kept getting better at mirroring providers' note style and capturing the right details. Another provider who had been grinding through 12-hour days and arriving early for paperwork shifted to a true 40-hour week. The results? More evenings at home, less after-hours documentation, and a happier team. What this really means is better care. With hands and eyes off the keyboard, providers build trust in that first minute that matters so much. Patients feel heard and follow instructions more consistently, and outcomes improve. For skeptics, Chad's take is straightforward. AI is not taking your job. Clinicians who learn to use it will simply work faster and smarter.   If you run a clinic using eClinicalWorks or are a provider struggling with symptoms of burnout, this episode walks through real numbers, workflow changes that stick, and how ambient documentation with Sunoh.ai frees providers to focus on patients instead of paperwork.