Innovating the healthcare industry: Shane Foss, founder and CEO of Hooray Health

Years ago, Shane Foss had a back issue and checked into a nearby urgent care facility to get help. After getting services, he was billed $800. Fortunately, Shane had worked in the healthcare space and knew how to negotiate it down to $75. That’s when he got the idea to start Hooray Health, a company aimed at providing limited healthcare benefits to hourly workers that won’t break the bank. Shane’s business now has contracts with urgent care centers in major cities that keep the bill to $25, no matter the services needed. Shane says the healthcare benefit space needed innovation, especially in current times with many Americans unable to afford major medical benefit plans.Shane’s journey began in the airforce where he assisted with surgeries. He fell in love with medicine and later worked for several organizations in the field. Eventually, a friend asked him to help lead a healthcare benefits company, and that’s what gave him the knowledge to form his own.In this episode, Carol and Shane discuss how his company gained credibility in the industry and the mistakes he made in the process of raising capital. Shane tells about his talent strategy and balancing contracted employees versus permanent employees. Shane also opens up about his goal of implementing a culture of feedback and why the company doesn’t have one yet. Learn more about Shane Foss and Hooray Health. You can find more information on all our episodes at Vertical Elevation, and you can find Carol on LinkedIn, Twitter, and Instagram.