Innovation, AI and Experimentation in Government with Adam Reitsma | Product Pals Live @ Signal-Not-Noise Conference Sydney 2026

What does innovation really look like inside a huge government organisation?In this episode of Product Pals Live at Signal Not Noise 2026, we sit down with Adam Reitsma, former Senior Manager of Innovation and Capability at Transport for NSW.Adam shares how a five-person team worked across AI, VR, experimentation and organisational capability to create impact at scale — often without a large budget or a traditional delivery team.We talk about what makes a proof of concept actually useful, how GitHub Copilot grew to more than 500 active users across Transport for NSW, why good innovation is often about reducing risk rather than chasing novelty, and how internal communities can help great ideas spread across a massive organisation.Adam also reflects on more sensitive innovation work, including at-risk behaviour detection and suicide prevention, and what changes when the stakes are much higher.A practical conversation about constraints, experimentation, scaling, and one simple definition of innovation:Any change that creates value.🎙️ Recorded live at Signal Not Noise 2026.Content note: This episode includes a discussion about suicide prevention, at-risk behaviour on the transport network, and the impact of these incidents on individuals, families and frontline staff.Links & resources mentioned in this episode:• TrackSAFE Foundation — rail safety, suicide prevention and employee wellbeing• Black Dog Institute — mental health and suicide prevention research and resources• TrackSAFE Suicide Awareness Training — free training for the rail workforce