Innovation in Internal Comms and Why We Have to Set an Example with Kristin Hancock, VP of Community and Engagement at ICology

This episode features an interview with Kristin Hancock, Vice President of Community and Engagement at ICology. Kristin’s passion for communications fueled her career at organizations like Ronald McDonald House and Children’s Wish Foundation. Kristin has over a decade of experience connecting humans through meaningful messages. She also has a flair for astrology and offers birth chart readings for people and pets!  In this episode, Amanda and Kristin discuss how ICology improves culture, how to make connections instead of network, and Kristin reads Amanda’s birth chart. ------------------- “We carry with us experiences from our life, from our personal lives and our professional lives. Knowing those pieces of yourself before you start a role is, I think, the most important part of it so you can be self-aware when you have tendencies to respond in certain ways, for example. I think the other piece is connecting with your industry. Someone has been in your shoes before and someone will be in your shoes in the future. So, getting to know the folks who are in your industry, getting to know the people in your organization and also outside your organization, I think is the other big part of being in this industry.” – Kristin Hancock ------------------- Episode Timestamps: *(01:50): Kristin’s background *(04:50): Kristin’s role at ICology *(06:05): Segment: Story Time *(07:09): Kristin reads Amanda’s birth chart *(11:04): How astrology impacts Kristin’s view of internal communications *(12:57): Segment: Getting Tactical *(14:46): How ICology builds community *(20:39): Segment: Seat at the Table *(21:42): The importance of making connections *(28:27): Segment: Asking for a Friend *(30:06): Challenges IC professionals are facing ------------------- Links: Connect with Kristin on LinkedIn ICology Connect with Amanda on LinkedIn www.simpplr.com/podcast