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EPISODE · Jun 26, 2025 · 41 MIN

Innovations in Federal Digital Health Transform Customer Experience and Service Delivery

from Clickthrough: A Total User Experience Podcast

In this episode of the Clickthrough podcast, host, Hillary Fredrick is joined by Jonathan Shapland, who is Senior Director of Technology at Maximus and Cathy Muha, Senior Director of the Customer Experience Accelerator at Maximus, to learn more about digital health services and what these newer, patient-centric solutions can offer to caregivers and providers alike.

Episode metadata supplied by the publisher feed · Published Jun 26, 2025

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Innovations in Federal Digital Health Transform Customer Experience and Service Delivery

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