EPISODE · Dec 30, 2025 · 53 MIN
Innovations in Primary Care: The Power of Virtual Triage
from Longwoods Healthcare Services Radio · host longwoods
The Renfrew County Virtual Triage and Assessment Centre (RC VTAC) is an innovative, collaborative healthcare program launched in 2020 to provide timely, rural-focused care, connecting patients with virtual or in-person support from family doctors and paramedics, reducing ED visits, and managing non-urgent needs, acting as a crucial link for residents without regular primary care. Featuring: Robert McKay, Practice Leader, Healthcare Delivery, IQVIA Dr. Jonathan Fitzsimon, Family Physician, Medical Lead, Renfrew County Virtual Triage and Assessment Centres
What this episode covers
The Renfrew County Virtual Triage and Assessment Centre (RC VTAC) is an innovative, collaborative healthcare program launched in 2020 to provide timely, rural-focused care, connecting patients with virtual or in-person support from family doctors and paramedics, reducing ED visits, and managing non-urgent needs, acting as a crucial link for residents without regular primary care. Featuring: Robert McKay, Practice Leader, Healthcare Delivery, IQVIA Dr. Jonathan Fitzsimon, Family Physician, Medical Lead, Renfrew County Virtual Triage and Assessment Centres
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Innovations in Primary Care: The Power of Virtual Triage
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