Innovations in Primary Care: The Power of Virtual Triage

The Renfrew County Virtual Triage and Assessment Centre (RC VTAC) is an innovative, collaborative healthcare program launched in 2020 to provide timely, rural-focused care, connecting patients with virtual or in-person support from family doctors and paramedics, reducing ED visits, and managing non-urgent needs, acting as a crucial link for residents without regular primary care.   Featuring: Robert McKay, Practice Leader, Healthcare Delivery, IQVIA Dr. Jonathan Fitzsimon, Family Physician, Medical Lead, Renfrew County Virtual Triage and Assessment Centres