Inside Archers Contact Solution: How In-Office VAs Boost Performance
Gene Bohensky, CEO of Archer's Contact Solutions, shares the remarkable story of how a single virtual assistant hire evolved into a thriving outsourcing company serving businesses across the United States. Drawing from nearly a decade of experience working with Filipino talent, Gene discusses the challenges he encountered managing remote teams, the lessons learned about reliability and consistency, and the decision to establish a physical office in the Philippines to create stronger support systems for both clients and virtual assistants. Through Archer's Contact Solutions, Gene has built a company focused on long-term partnerships, professional development, and delivering dependable results for growing businesses. In this episode, Gene explores the evolving landscape of the virtual assistant industry, highlighting the importance of training, adaptability, and proactive problem-solving in today's remote workforce. He explains how Archer's Contact Solutions helps bridge the gap between clients and virtual assistants through careful assessments, ongoing mentorship, and tailored matching based on both skills and personality. Gene also shares his perspective on the future of outsourcing, the growing demand for skilled remote professionals, and why the Philippines continues to be a global leader in providing talented, dedicated support for businesses looking to scale. Connect: Gene Bohensky - https://www.linkedin.com/in/eugenebohensky
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