Inside Canada’s Towing Crackdown And The Fight Over Fair Rates

Tow trucks don’t just move broken cars, they sit at the intersection of public safety, insurance money, and human panic. That’s why our conversation with Joey Gagne lands hard. Joey has built a major towing operation across Southern Ontario and now serves as president of the Canadian Towing Association, giving him a front-row view of what happens when regulation meets real-world roadside chaos.We talk about Ontario’s push to clean up the towing industry after consumer abuses and shocking violence, including burned trucks and shootings. Because Canada has strict firearm laws, Joey explains why gun crime around towing signals a serious criminal element, and why that leaves legitimate operators at a dangerous disadvantage. We also dig into accident chasing and the on-scene sales pitch that can feel like “help” to a rattled driver but can spiral into exploitation of both consumers and insurers.Then we get practical: how Canadian no-fault auto insurance differs from the US system, why “nuclear” lawsuit exposure changes everything for commercial operators, and why governments often reach for towing rate caps even when caps can punish honest companies while bad actors simply shift where they extract money. Joey lays out the uncomfortable truth that many tools already exist, from consumer protection rules to highway traffic laws, but enforcement gaps and inconsistent policing keep the cycle going.If you care about towing safety, fair towing prices, roadside enforcement, and how to stop towing fraud without crushing small operators, you’ll get a lot out of this one. Subscribe, share the show with a friend in the industry, and leave us a review with your take: is the fix better laws or better enforcement?