Inside Cognigy's Revolutionary Agentic AI: The Future of Conversational Automation

from CX Today · host CXToday.com

CX Today's Susie Harrison hosts Sebastian Glock, Director of Product Marketing at Cognigy, to delve into agentic AI and its possibilities for CX.In this session we cover:What agentic AI isAgentic AI's potential to revolutionize the CX marketWhat Cognigy's agentic AI deliversHow the interplay between human and digital agents is evolvingThe future for contact centers and agentic AI

Episode metadata supplied by the publisher feed · Published Nov 29, 2024

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Inside Cognigy's Revolutionary Agentic AI: The Future of Conversational Automation

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