Inside Dupler's Technology Transformation

On the Tech for Business podcast, Megan (Director of Design at Dupler Office in Columbus, Ohio) and Jason (Director of Innovation and Solutions at CIT) discuss Dupler’s recent technology transformation and its impact on designers. Megan explains her hybrid leadership role and how her team relies heavily on CET, while Jason shares his long history advising Dupler and helping guide an IT overhaul. The company tackled multiple changes at once—showroom renovation, moving to a cloud-based platform to eliminate servers, supporting hybrid work, rolling out new laptops, and standardizing conference-room and workstation connection experiences. They describe how inconsistent setups, VPN/server issues, and unreliable laptops previously caused major downtime and client-meeting disruptions, and how the new environment made technology more “invisible,” improving productivity and confidence. They also note cost/value tradeoffs, collaborative vendor partnerships, team-based laptop setup sessions, and Dupler’s design-led sales approach with designers involved in most client engagements. 00:00 Meet the Guests 00:18 Megan’s Role at Dupler 00:59 Design Tech Day to Day 02:16 Jason’s Dupler Journey 04:16 Managing Change and People 07:04 Inside the IT Assessment 10:08 Standardizing the Workspace 12:02 Staying Productive Mid Overhaul 14:34 Cost vs Value of IT Upgrades 18:26 Rolling Out Laptops Together 19:53 What’s Next After the Upgrade 21:09 A Design Led Sales Model 25:09 Grand Opening and Wrap Up 26:33 Final Thanks and Subscribe