Inside Healthcare Analytics and Mental Health in the AI Future

What happens when psychology, healthcare, and AI collide? In this episode, co-host Luciana Rigotto sits down with Joshua Singer, Senior Director of Clinical Quality Reporting & Data Science at Mount Sinai Health System, to explore what it really takes to build analytics tools that people trust and actually use. Joshua shares how a background in behavioral health shaped his approach to enterprise data, the lessons behind Mount Sinai's first automated quality dashboard, and how he thinks about responsibility when predictive models produce unexpected outcomes. The conversation also takes a more personal turn, diving into the growing use of AI chatbots as a substitute for therapy, the tension between engagement-driven design and genuine mental health outcomes, and what a healthy relationship with AI might actually look like. If you work at the intersection of data, healthcare, and human behavior, this one's for you.