Inside Hyatt’s Plan for Continuous Software Audit Control

When an audit flagged opportunities in Hyatt’s software management program, Jennifer Clark used that as a launchpad to rethink SaaS governance from the ground up. Jennifer, Global IT Asset Manager at Hyatt Corporation, shares how consolidating data, understanding ownership, and embedding compliance into daily workflows turned audit preparedness into an always-on discipline. In this episode, you’ll learn how to streamline your audit processes, build collaboration between security and asset management, and make governance a shared responsibility across the organization.Chapters00:00 The Catalyst for Change: Audit Findings03:07 Building a Proactive SaaS Management Mindset06:16 Navigating the Audit Landscape: On-Prem vs. SaaS08:59 Establishing a Comprehensive Application Inventory11:52 Collaboration and Governance in SaaS Management14:42 Key Performance Indicators for SaaS Management17:15 Strategic Steps for Effective SaaS Management