Inside IHG’s People Programs: Creating Leaders in Hospitality - Leanne Harwood, IHG

In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in the Americas for IHG, shares how investing in people drives success in hospitality today.Listeners will learn:Why focusing on people is crucial for delivering exceptional hospitality experiences. [02:20]Details about IHG's global program RISE, aimed at elevating female leadership through mentorship, support, and sponsorship. [03:26]Keys to building empowerment programs that last, scale, and transform careers. [04:34]The importance of having both mentors and sponsors to support career growth. [05:06]How "Lean In Circles" facilitate open conversations and create safe environments for sharing experiences and ideas among peers and colleagues. [07:01]Mentions:RISE program [03:26]Lean In Circles [07:01] A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands