Inside Jack Henry's Ambitious Strategy to Modernize The Core

Tired of hearing about costly, disruptive core conversions that sideline credit unions when they need to compete most? There's a better way forward. In this episode, host Joshua Barclay sits down with Brynn Ammon, President of Credit Union Solutions at Jack Henry, to explore how extending—not replacing—your core system could be the competitive advantage your credit union needs. You'll discover: Jack Henry's revolutionary approach using cloud-native microservices that integrate seamlessly with existing systems The shocking truth about member data: most credit unions have access to less than 25% of their members' complete financial picture How to build a unified data strategy that actually powers meaningful AI implementation Why fintechs are winning the membership battle and what credit unions can do about it The brutal reality: While credit unions debate AI strategies, they're losing market share to digital-first competitors who understand that great member experiences start with great data infrastructure. If you're a credit union leader feeling pressure to modernize without disrupting operations, this episode offers practical advice for competing in today's digital landscape while building on the foundation you already have. When it comes to your core banking system, stop thinking rip-and-replace. Start thinking extend and enhance.