Inside Lumen Control Center: A New Era of Enterprise Self Service

Lumen recently announced the migration of its legacy "Control Center" customer portal to the newly branded "Lumen Connect". In this 8-minute episode of Staying Connected, TC2's Theresa Knutson joins Tony Mangino to cover what's changing with this rollout, why Lumen is making these moves now, and what steps your team should be taking. If you would like to learn more about our experience in this space, please visit our IT Cost Management webpage.

Episode metadata supplied by the publisher feed · Published Jan 21, 2026

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Inside Lumen Control Center: A New Era of Enterprise Self Service

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