Inside Mendoza IT: Supporting Faculty, Staff, and Grad Students

What this episode covers

"Behind the Screens IT at ND" is a podcast from the University of Notre Dame exploring the world of IT solutions consultants. The episode features Hank G., an IT consultant from the Mendoza College of Business, who discusses his team's structure, responsibilities, and the support they provide to faculty, staff, and graduate students. Hank highlights the importance of cross-training, leveraging campus partnerships, and the white-glove service they aim to provide. He shares an example of a project integrating Google Calendar, Sheets, and Qualtrics to enhance the business honors program and mentions using monday.com for work management. The podcast also touches upon the evolving IT landscape at Notre Dame and includes quick consultant questions and tech tips such as using ChatGpt.About this podcast:Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame podcast where hosts Scott Russell (IT Director for the College of Arts & Letters) and Krista Moats (Manager, IT Communications and Marketing: Office of Information Technology) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.About this podcast:Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

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