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Inside ServiceNow: How AI-Driven Workflows Are Reshaping Enterprise Software episode artwork

EPISODE · Feb 4, 2025 · 21 MIN

Inside ServiceNow: How AI-Driven Workflows Are Reshaping Enterprise Software

from The Gap · host KZ

Join us as we pull back the curtain on ServiceNow—one of the most influential (and often overlooked) success stories in enterprise software. Discover how this cloud-based workflow platform evolved from an ITSM tool into a comprehensive solution that ties together IT, HR, customer service, and beyond. We’ll explore why investors see huge potential in ServiceNow’s subscription model, how AI is fueling ambitious new products like Now Assist, and what makes the company’s “land and expand” approach so effective. Whether you’re an investor seeking the next breakout SaaS stock, or simply curious about the power of AI-driven enterprise workflows, you won’t want to miss this deep dive into ServiceNow’s past, present, and promising future.

Episode metadata supplied by the publisher feed · Published Feb 4, 2025

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Inside ServiceNow: How AI-Driven Workflows Are Reshaping Enterprise Software

0:00 21:04

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