Inside The Mind Of An HVAC Contractor (Or Two)

The perspectives of each team member in construction matter a lot - especially when we're striving to integrate our processes and delivery efforts. One voice that's often missing from the conversation is the voice of the HVAC contractor. So we decided to give a little love to our HVAC contractor compadres and interviewed two of the best in Central Texas. Explore the inner workings of two excellent HVAC contractor's challenges, joys, business realities, and aspirations for the future of the industry. Kristof interviews Patrick Wilks of Wilks Heating & Air in San Antonio, TX and Nacho Moreno of New Results in Austin, TX. The conversation is broad ranging and insightful.Patrick WilksPatrick grew up carrying his father’s tools and learning to serve customers honestly, with the utmost integrity. In 2005 Patrick graduated from Texas A&M University and came home to help in the family business. While honing his skills in air conditioning repair, Patrick has helped grow the business based on the same values his father instilled in him as a young boy. Patrick married his wife, Alicia, in 2010 and has three children, Raeleigh, Mckinley and Luke. As President, he manages the day to day activities at Wilks Air Conditioning & Heating and is dedicated to continuing the tradition of quality service and a strong sense of family.Nacho MorenoIgnacio Moreno grew up in the Rio Grande Valley, moved to Austin in 1996 and now considers himself an Austinite. He got his start in the HVAC business as a part time job while going to college and eventually it became his lifelong career. Nacho, as he is know to all his friends and customers, founded New Results Hvac in 2002 and is directly involved in every job from planning to commissioning. Staying on top of new technology, Treating his customers like family, being honest and constantly pushing his crews to provide the best quality are his top priorities.He is married to his wife Claudia and has 3 boys one of which has started working for him and is quickly learning the trade. Whenever he is not working or building his shipping container house he enjoys learning to use new software suites like Revit which he used to design his house. Having a fascination for technology his hobbies include tinkering in his shop fabricating CNC equipment, home automation gadgets with arduino and raspberry pi boards and occasionally crews a sail boat in Lake Travis regattas.