Inside the Research | Why Do People Become Toxic Online? Insights by Dr. Jan Breitsohl

Inside the Research is a podcast series by the Faculty of Economics and Business Administration at Vilnius University, where we explore research shaping today’s world.In this episode, we talk to Dr. Jan Breitsohl (University of Glasgow) about cyberbullying, online communities, and digital behavior.We explore why online interactions often turn toxic, how digital communication affects empathy, the role of brands and platforms, and whether current solutions like AI moderation actually work.00:00 – Why online interactions turn toxic02:01 – From complaints to aggression06:48 – Trolls, rivalries, and online communities12:21 – Should brands intervene?16:45 – Why AI moderation falls short🔔 Subscribe to our Substack: https://vuevaf.substack.com/🎧 Subscribe to our YouTube channel: https://www.youtube.com/@vilniusuniversityfeba This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit vuevaf.substack.com