Inside the Scam: How Social Engineers Steal Millions—and What You Can Do About It

Fraud Detective Marc Evans provides insight into how scammers use social engineering to scam individuals and businesses. Episode 46: Erin West sits down with Marc Evans, an active metropolitan fraud detective and the founder of Fraud Hero, for a deep dive into the mechanics of modern social engineering scams. Marc brings front-line insight into the schemes hitting hardest right now—from tech-support cons and business email compromise to casino heists pulled off entirely over the phone. He traces his own path into fraud investigation, including a personal brush with identity theft that almost cost him his law-enforcement career before it began.  Marc and Erin unpack how scammers exploit psychology — manufacturing authority, urgency, and trust — to steal money before victims even realize what has happened. They talk about how cryptocurrency ATMs have become the payment method of choice for scammers, and cover the efforts to rein them in. Marc shares his vision for Fraud Hero, an education platform designed to stop scams before they start by giving everyday people and businesses the knowledge he uses on the job.